Personalised orders on average are shipped within 72hours (excluding weekends) but can take up to 3-5 during busy periods.
95% of orders are shipped the same day they are ordered, if ordered before 2pm mon-fri. Excluding Bank Holidays.
*Orders containing personalised, bespoke or pre order items take 3-5working days to be dispatched. Weekends are outside of our working hours & therefore, are not applicable to the 24/48hour dispatch window.
If you receive a dispatch email after 2.30pm or at a weekend your order won't be collected by Royal Mail until the following working day.
Once dispatched orders are subject to Royal Mails first/second class delivery times**. Please note that orders over £6 will need to be signed for, if your order hasn't arrived within 5 working days, it may be waiting to be collected from your local sorting office.
Once you have received your dispatch email, your item will take approximately 10-14 working days to arrive