Opening Times over Xmas
Fri 22nd - WED 27TH CLOSED
THURS 28TH - OPEN
FRI 29TH - OPEN
MON 1ST - CLOSED
TUES 2ND - OPEN
Christmas Cut Off Dates
UK - 11th December - ANY ORDERS PLACED AFTER THIS DATE MAY ARRIVE AFTER XMAS
INTERNATIONAL - 7th December - ANY ORDERS PLACED AFTER THIS DATE WON'T ARRIVE UNTIL THE NEW YEAR
ANY ORDERS PLACED DURING THE PERIOD WE ARE CLOSED FOR XMAS MAY NOT BE PROCESSED UNTIL OUR RETURN FROM THE XMAS BREAK. THE WORKING DAY LEAD TIME WILL ONLY INCLUDE THE DAYS WE ARE OPEN.
**PLEASE NOTE WE ARE CURRENTLY EXPERIENCING HIGH VOLUMES OF ORDERS DUE TO THE XMAS PERIOD & THEREFORE ORDERS CAN TAKE 3-9 WORKING DAYS TO BE MADE & DISPATCHED. THE FIRST CLASS (STANDARD) & SECOND CLASS (ECONOMY) SHIPPING APPLIES ONCE THE ITEM HAS LEFT OUR WAREHOUSE. PLEASE EMAIL US IF YOU HAVE A PARTICULAR DATE YOU NEED BY**
90% of orders are shipped the same day they are ordered, if ordered before 12pm mon-fri. Excluding Bank Holidays and busy periods!
*Orders containing personalised, bespoke or pre order items take 1-2 days to dispatch but can take 3-5working days to be dispatched during busy periods. Weekends are outside of our working hours & therefore, are not applicable to the 24/48hour dispatch window. Therefore, allow an extra 2 days if ordering at weekends.
If you receive a dispatch email after 2.30pm or at a weekend your order won't be collected by Royal Mail until the following working day.
Once dispatched orders are subject to Royal Mails first/second class delivery times**. Please note that orders over £6 will need to be signed for, if your order hasn't arrived within 5 working days, it may be waiting to be collected from your local sorting office.
Once you have received your dispatch email, your item will take approximately 10-14 working days to arrive