• Please note our last day to order, including personalised orders is currently the 19th of December (1st class post). This may be brought forward as we are getting high volumes of orders, so please keep on eye on this page for up to date shipping info. Orders are currently taking 1-3 working days to dispatch. If you require your order quicker, call us on 01773 719492.
We will be closed for the holidays from 12:30pm 21st Dec and will re-open on for one day on the 28th December. Our sales teams will be processing and despatching orders up to and including 21st Dec until 11:00, orders received after that time will be processed on December 28th. Any order placed after the 28th December will be shipped from the 2nd January.
We try to ship all orders the same day they are ordered, if ordered before 12pm mon-fri. Excluding Bank Holidays and Christmas (please see Christmas shipping times)!
Royal Mail Standard 1st Class post usually arrives the next working day but can take 1-3 working days to arrive once shipped.
Royal Mail Economy 2nd Class post can take 3-5 working days to arrive once shipped, although most are received within 3 days.
*Orders containing personalised/bespoke items can take an additional day to be dispatched during busy periods. If you require same day dispatch, most of the time we can facilitate but please call us.
Weekends are outside of our working hours & therefore, are not applicable to the dispatch window. Therefore, allow an extra 2 days if ordering at weekends.
If you require your order by a certain date, please ring us and we will do our best to accomodate.
If you receive a dispatch email after 2.30pm or at a weekend your order won't be collected by Royal Mail until the following working day.
Please note that some orders will need to be signed for, if your order hasn't arrived within 5 working days, it may be waiting to be collected from your local sorting office.
Once you have received your dispatch email, your item will take approximately 10-21 working days to arrive for economy. Or 3-7 working days for express.